Service Counter Hearing Access

Hear and follow every counter conversation.

Make short, everyday conversations easier to hear and follow — at service counters, ticket windows, banks, and drive-throughs.

Customer using live captions at a service counter

The challenge

A few seconds shouldn’t become a barrier.

Counter conversations are short, spontaneous, and often noisy.

  1. 01

    Hard to hear

    Noise, distance, or glass can blur a simple question.

  2. 02

    No time to set up

    No pairing, apps, or staff help — just instant captions.

  3. 03

    Works for everyone

    Clear for hearing aids, earbuds, or no device.

  4. 04

    Less shared gear

    Fewer loaners to clean, charge, and manage.

Walk up. Understand. Continue.

Drive-through customer using an outdoor caption display

Drive-through

Drive-Through Caption Kit

Clear conversations from inside to outside.

Staff speak normally from inside. The customer-facing display shows the conversation in real time — without passing equipment through the window.

Best for

  • Drive-through ordering
  • Curbside pickup
  • Outdoor service windows
Compact AuraMic transmitter
AuraMic
Outdoor caption display in a protective enclosure
12-inch Outdoor Display
View Drive-Through Kit
Customer using a caption display at a ticket counter

Everyday service

Service Counter Caption Kit

Quick conversations. No complicated setup.

Staff speak naturally. Customers can follow the conversation on a simple counter display — ideal for busy everyday service environments.

Best for

  • Ticket counters
  • Supermarket service desks
  • Reception desks
  • Cafés
  • Customer-service counters
Compact AuraMic transmitter
AuraMic
Customer-facing counter caption display
Counter Display
View Service Counter Kit
Private caption assistance at a bank counter

Private service

Private Counter Caption Kit

Clearer conversation. Private by design.

Designed for banks, clinics, and other sensitive service counters. A privacy-filtered display keeps captions readable from the customer’s position while limiting side viewing.

Best for

  • Banks
  • Clinics
  • Government service desks
  • Financial-service counters
Compact AuraMic transmitter
AuraMic
Customer-facing counter caption display
Counter Display
Privacy filter for a counter display
Privacy Filter
View Private Counter Kit

Not sure which counter setup fits?

Tell us where the conversation happens and we’ll help you choose the simplest setup.

Find My Setup Talk to VenuCast